Exploring the Impact of Humble Leadership on Employee Engagement in China's Service Sector

November 3, 2025 - 14:55

A recent study examines the relationship between humble leadership and employee engagement within the Chinese service industry. By integrating concepts from Leader-Member Exchange (LMX) and Self-Determination Theory (SDT), the research aims to shed light on how humble leadership can enhance employee satisfaction and performance.

Humble leadership is characterized by leaders who prioritize the well-being of their team members, fostering an environment of trust and collaboration. This approach not only encourages open communication but also empowers employees to take initiative, leading to higher levels of job satisfaction. The study suggests that when leaders exhibit humility, it can significantly influence the quality of leader-member exchanges, ultimately enhancing employee engagement.

The findings indicate that organizations that cultivate humble leadership practices may experience improved customer satisfaction as a direct result of engaged employees. As the service industry continues to evolve, understanding the dynamics of leadership styles becomes increasingly crucial for achieving success and maintaining competitive advantage.